It has become all about the ability to adapt as technology transforms the retail landscape.
"As a shopper, your basic needs don't change," says Piers Fawkes,?founder and editor-in-chief?of PSFK. "But your behavior is dependent on the technology that's around you."
The PSFK consulting team's Future of Retail report?identifies nine major trends that are part of the "seismic shift" changing the retail world, and provides examples of companies that are making an impact.
Source: http://www.businessinsider.com/9-trends-that-are-transforming-the-retail-world-2012-7
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